SpamExperts – Checking your Spam Quarantine

This article will show you how to access SpamExperts and check your spam quarantine logs.


Accessing SpamExperts
cPanel > Email > SpamExperts

On the next screen you will see a list of domains within this cPanel account – click ‘Login’ to enter the SpamExperts configuration for that domain

Accessing the Spam quarantine logs
Click the ‘Spam quarantine’ button

You’ll now be in the Log Search screen with a pre-set Query rule to show any emails with a status of Quarantined

You can change the columns displayed, and also how the results are grouped by selecting from the appropriate drop-downs. There are also two quick-select options; Accepted and Not accepted – clicking these will populate the rule with appropriate terms for those searches. You can click in each rule field and select options to be as specific as you need.

It’s in this view that you can also perform various actions with each email – including releasing, or releasing and training them from quarantine.

Click the drop-down on the left hand end of the email line to access these options.